When you book a Co Wheels car, you expect it to be ready to go - clean, safe and reliable. What many members don’t see is the hard work that goes on behind the scenes to make that possible. That’s where our dedicated Fleet Support staff come in.

The Unsung Heroes of Car Sharing

Our Fleet Support team are out on the roads every day, making sure the cars you drive are in top condition. They’re the ones who roll up their sleeves to clean, check and service all 700 of our vehicles across the country so every booking feels like a fresh experience.

From topping up fluids and inspecting tyres to giving each car a proper clean inside and out, their job is about the details that matter. For them, no two days are the same. One morning might involve a round of safety checks across several cars, while the afternoon could see them responding to a call about a flat battery or a damaged tyre. Rain or shine, they’re always out there, making sure our members have a seamless experience.

Clean, Comfortable and Welcoming

A big part of their job is keeping the cars clean and comfortable. After all, our cars are used by lots of different people throughout the day. A clean vehicle not only makes the journey more pleasant, it also gives peace of mind. Our Fleet Support team carry out deep cleans, removing rubbish, wiping down interiors, vacuuming and polishing up exteriors so that each member gets into a car that feels fresh and well looked after.

Keeping Cars Road-Ready

Reliability is at the heart of car sharing. That’s why our Fleet Support staff regularly check vehicles for safety issues, arrange repairs and swap cars around when needed to keep the fleet moving. Their work helps prevent small problems from becoming big ones - saving time, money and hassle for everyone.

They’re also quick to respond if a member flags an issue. Whether it’s a flat tyre or a low battery, the team step in fast to get the car fixed and back in service.

Why It Matters

Car sharing relies on trust. Members trust that the car they book will be ready and reliable when they arrive. That trust is built, day after day, by the hard work of the Fleet Support team.

By keeping vehicles clean, safe and road-ready, they make sure Co Wheels continues to be a convenient, cost-effective and sustainable alternative to car ownership.

How You Can Help

Our Fleet Support team do an amazing job, but every Co Wheels member can play a part in keeping the cars in tip-top shape. Here are a few simple ways you can help:

• Take your belongings with you – double-check the seats and boot before ending your booking.

• Keep it tidy – please don’t leave litter and if you spill something, give it a quick wipe.

• Report any issues – if you spot damage, low fuel, or a warning light, let us know straight away to our customer service team. It helps us fix things quickly.

• Refuel or recharge when needed – topping up when the tank is low or plugging in an EV makes life easier for the next driver.

Small actions like these make a big difference. They help our Fleet Support team focus on the bigger jobs, so everyone gets the best possible experience when they book a Co Wheels car.

So next time you unlock a Co Wheels car, spare a thought for the people who’ve made it ready for you. Our Fleet Support staff may not be in the driver’s seat, but without them, the journey wouldn’t even start.