What if I need help out-of-hours?

What if I need help out-of-hours?


Our emergency helpline: 0191 375 1051

We operate a 24hr helpline, which you can call if you need emergency assistance outside of normal office hours. You can call us on this number if:

* You have a breakdown

* You’re in an accident

* You can’t return the car, as there is another vehicle in its bay, or the Co-wheels car is not parked in its bay

* You are unable to get into a car (this does not include lost smart cards, unless it is mid-booking)

* You need to extend a booking if late (a charge will be applied)