Will I be charged if I cancel a reservation?

Will I be charged if I cancel a reservation?

A:

We know that sometimes, plans change and cancellations will occur, and we are happy to offer a full refund if you cancel up to two hours before your booking is due to start:

  • If you cancel more than two hours before your booking starts, cancellation is free.
  • If you cancel less than two hours before your booking stars, or after it has started, you will be charged 100% of the booking cost.