When will my card be charged?

When will my card be charged?

A:

Hourly booking fees will be taken two hours before the booking start time. If you make a booking less than two hours before a booking starts, the fees will be taken immediately. Once you have ended your booking, and the vehicle has sent us information about your trip, your mileage charge will be billed along with any adjustments. If there were no problems with the booking, your card will usually be charged within 24 hours of the end of the booking. In the unlikely event of a delay in retrieving mileage data, you may be billed a few days after your hire has ended.

Your £5 minimum monthly spend is charged to your card on the first day of every month. This will be credited against any booking you make during that month.

Please note that we accept no responsibility for bank charges made due to bounced payments.