What happens if my payment is unsuccessful?

What happens if my payment is unsuccessful?

A:

If we are unable to take payment for a trip, your account will be restricted, and you won’t be able to use any vehicles, or make future bookings, until the issue is resolved. When you log on to your member area, you will be prompted to pay the outstanding balance. You can either use your existing card details, or provide details of a new card. Once you have successfully paid the balance, any restrictions on your account will automatically be lifted.