Joining

Joining

Is there a minimum age limit?

A:

As long as you have held a full driving licence for a minimum of 12 months, and have no more than 6 points on your licence, (0 points if 21 or under), you can join (some other exclusions apply, so if in doubt, give us a call to check).

Can I use a foreign driving licence?

A:

If you have a non-UK licence, you will need to confirm if you are a UK resident or a student, how long you have been living in the UK, and if you have any penalties on your licence. This can be done by supplying a copy of a recent utility bill.

We will also need you to send your licence to us at our head office address (we would recommend using secure mail), in order for us to complete the required licence checks, to ensure you are covered by our insurance.

Alternatively, you can get your licence checked at a local Post Office branch, using the Post Office Document Certification Service. To find out more about this service, please ask at the Post Office. If the Post Office checks your licence, please send the verified documents that they give you to our address.

Unfortunately, at the moment, the online DVLA check system is not compatible with licences issued in Northern Ireland. If you have a Northern Irish licence, please proceed with the above method of getting your licence verified.

Can I cancel my membership at any time?

A:

We’re not going to tie you into anything! If it’s not working for you, or your circumstances change, you can cancel your membership with immediate effect, fully closing on the last day of the billing month. Your membership fee will be refunded only if you cancel within 14 days of becoming a Co-wheels member, and have not yet used one of our vehicles.

How long does it take in order to become a member?

A:

Application is quick and easy, and once you give us the details we need, we can process your membership and send out your membership pack – you will usually receive this within 5 days. Once you receive a smartcard, you can book a car.

Can I add someone to my account?

A:

Anyone who lives at the same address can be added as a driver onto your account for a one-off fee. For businesses, you can register any employees you want to be able to drive our cars, again for a one-off fee per new driver.

How do I apply with a promotional offer?

A:

During your application, you will need to enter your promotional code in the Promotions field - please remember to verify your code using the "Validate promotional code" button next to the field.

 

Please note that only one promotional offer can be used when applying, and that promotions cannot be retroactively applied.

What is driving credit?

A:

Driving credit is added to your account by Co-wheels, and can be used against hourly car hire charges. Any driving credit available can be viewed in your account. Hire charges are automatically deducted from your driving credit before your usual billing method. Driving credit does not count toward monthly minimum spends, and cannot be used to pay for mileage, which is billed separately.

Join the club.

Drive forward change.

Take the first step to using cars in a smarter way