Can I cancel or change a booking?

Can I cancel or change a booking?

A:

Yes, you can cancel or change a booking at any time, by either logging into your account, or calling us during office hours. We are happy to offer a full refund if you cancel up to two hours before your booking is due to start. But if you cancel less than two hours before your booking starts, or after it has started, you will be charged 100% of the booking cost.