We’re excited to introduce our newly updated booking system, which makes it easier than ever to book a Co-wheels car and manage your account.
All your booking and billing information has been stored, but you will need to reset your password on your first login. It’s quick and easy:
- On the login page, click 'Forgot Your Password?'
- Enter the email address you usually use to log in to Co-wheels
- Check your inbox (including Junk folder!) for an email link to reset your password (you can use your old password again if you wish)
- Follow the booking system wizard to fill in any further details on your account.
We've made some changes to the way the booking system works:
Hourly booking fees will now be taken 2hrs before start time, and mileage will be billed after. If you make a booking less than 2hrs before a booking starts, the fees will be taken immediately. Please read our full Billing FAQ to make sure you're aware of how and when we take payments.
If you have any queries or feedback, please get in touch with Customer Service on 0191 375 1050 or email firstname.lastname@example.org